CALIFORNIA CONSUMER PRIVACY STATEMENT
LAST REVISED: JUNE 1, 2024
Finbe, Inc. d/b/a FinBe USA and its affiliates, subsidiaries and related companies (collectively, “FinBe USA,” the “Company,” “we,” “us” or “our”) respect your privacy and are committed to protecting it through our compliance with this policy. Please read this privacy policy carefully as it contains important information on who we are and our information practices, meaning how and why we collect, use, disclose, sell, share, store, and retain your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint or request.
We collect, use, and are responsible for certain personal information about you. For California consumers, we are subject to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). We are responsible as a “controller” of that personal information for the purposes of the GDPR. We are responsible for your personal information as a “business” under the CCPA/CPRA.
1. Key Terms
We, Us, Our: Finbe, Inc. d/b/a FinBe USA and its affiliates, subsidiaries and related companies
Personal Information: Any information relating to an identified or identifiable individual.
Special Category Personal Information: Personal information revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, or trade union membership; genetic and biometric data; and data concerning health, sex life or sexual orientation.
Sensitive Personal Information: Personal information revealing a consumer's social security number, driver's license and passport numbers, account numbers and credentials, precise geolocation, racial or ethnic origin, religious beliefs, or union membership, personal information concerning a consumer's health, sex life, or sexual orientation, contents of a consumer's mail, email and text messages where the business is not the intended recipient, genetic data, biometric information, or citizenship and immigration status.
2. Personal Information We May Collect About You
We may collect (and may have collected during the 12-month period prior to the effective date of this Statement) and use the following personal information, including sensitive personal information, that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
Additional Data Subject to Cal. Civ. Code § 1798.80: information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Account Information: account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account.
Protected Classifications: characteristics of protected classifications under California or federal law, such as race, color, national origin, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, genetic information, disability, citizenship or immigration status, and military and veteran status.
Commercial Information: records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or Other Electronic Network Activity Information: browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement).
Geolocation Data: vehicle location, residence, and place of employment.
Sensory Information: audio, electronic, visual, thermal, olfactory, or similar information.
Professional or Employment-Related Information: professional or employment-related information, such as resume information, occupation details, certifications and professional associations, historical compensation details, previous employment details, emergency contact information, and pre-employment screening and background check information, including criminal records information.
Education Information: high school graduation or GED attainment, colleges and universities attended, and degrees earned, information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA).
Inferences: Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
3. How Your Personal Information is Collected
- We may collect your personal information from the following categories of sources:
- You directly (in person, by telephone, text, email or via our website)
- Third party with your consent (e.g., your bank)
- Credit reporting agencies
- Auto dealerships and third-party website used by dealers to generate customer leads
- Collection service providers
- Consumer verification service providers
- Bank verification service providers
- Payment processing service providers
- Lien and titling vendors
- Advertising networks
- Internet service, software, or communications providers
- Data analytics providers
- Government entities
- Operating systems and platforms
- Social networks
- Data brokers
- Publicly accessible sources (e.g., property records)
- Cookies on our website
- Our IT and security systems
Under data protection laws, we can only use your personal information if we have a proper reason for doing so, for example:
- To comply with our legal and regulatory obligations
- For the performance of our contract with you or to take steps at your request before entering into a contract
- For our legitimate interests or those of a third party
- Where you have given consent
What we use your personal information for |
Our reasons |
To provide financing to you |
For the performance of our contract with you or to take steps at your request before entering into a contract |
To prevent and detect fraud against you or FinBe USA |
For our legitimate interests or those of a third party, i.e., to minimize fraud that could be damaging for us and for you |
Conducting checks to identify our customers and verify their identity Screening for financial and other sanctions or embargoes Other processing necessary to comply with professional, legal, and regulatory obligations that apply to our business, e.g., under health and safety regulation or rules issued by our professional regulator |
To comply with our legal and regulatory obligations |
Gathering and providing information required by or relating to audits, inquiries or investigations by regulatory bodies |
To comply with our legal and regulatory obligations |
Ensuring business policies are adhered to, e.g., policies covering security and internet use |
For our legitimate interests or those of a third party, i.e., to make sure we are following our own internal procedures so we can deliver the best service to you |
Operational reasons, such as improving efficiency, training, and quality control |
For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price |
Ensuring the confidentiality of commercially sensitive information |
For our legitimate interests or those of a third party, i.e., to protect trade secrets and other commercially valuable information To comply with our legal and regulatory obligations |
Statistical analysis to help us manage our business, e.g., in relation to our financial performance, customer base, product range or other efficiency measures |
For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price |
Preventing unauthorized access and modifications to systems |
For our legitimate interests or those of a third party, i.e., to prevent and detect criminal activity that could be damaging for us and for you To comply with our legal and regulatory obligations |
Updating and enhancing customer records |
For the performance of our contract with you or to take steps at your request before entering into a contract To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g., making sure that we can keep in touch with our customers about existing orders and new products |
Statutory returns |
To comply with our legal and regulatory obligations |
Ensuring safe working practices, staff administration and assessments |
To comply with our legal and regulatory obligations |
Marketing our services and those of selected third parties to:
|
For our legitimate interests or those of a third party, i.e., to promote our business to existing and former customers |
Credit reference checks via external credit reference agencies |
For our legitimate interests or those of a third party, i.e., to ensure our customers are likely to be able to pay for our products and services |
External audits and quality checks, e.g., for ISO or Investors in People accreditation and the audit of our accounts |
For our legitimate interests or a those of a third party, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards To comply with our legal and regulatory obligations |
5. Who We May Share Your Personal Information With
- We may share your personal information with:
- Our affiliates
- Vendors who provide services on our behalf
- Data analytics providers
- Professional services organizations, such as auditors and law firms
- Credit reporting agencies
- Our insurers and brokers
- Our bank[s]
- Third parties approved by you, such as third-party payment providers
- Other third parties we use to help us run our business, such as marketing agencies or website hosts
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
6. Disclosure of Personal Information
- In the preceding 12 months, we may have shared or disclosed the following categories of personal information for a business purpose:
- Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers)
- Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information
- Characteristics of protected classifications under California or federal law
- Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)
- Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement)
- Geolocation data
- Audio, electronic, visual, thermal, olfactory, or similar information
- Professional or employment-related information
- Education information (defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA))
- Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
- Sensitive personal information
7. How Long Your Personal Information Will Be Kept
We will keep your personal information while you have an account with us. Thereafter, we will keep your personal information for as long as is necessary:
- To respond to any questions, complaints or claims made by you or on your behalf
- To show that we treated you fairly
- To keep records required by law
We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information.
8. Your Rights Under the CCPA/CPRA
You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge:
Disclosure of Personal Information We Collect About You |
You have the right to know, and request disclosure of:
|
Disclosure of Personal Information Sold, Shared, or Disclosed for a Business Purpose |
In connection with any personal information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:
To opt-out of the sale or sharing of your personal information, complete the form on our online Privacy Notice. |
Right to Limit Use of Sensitive Personal Information |
You have the right to limit the use and disclosure of your sensitive personal information to the use which is necessary to:
To limit the use of your sensitive personal information, you may complete the form on our online Privacy Notice. |
Right to Deletion |
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
|
Right of Correction |
If we maintain inaccurate personal information about you, you have the right to request us to correct that inaccurate personal information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information. |
Protection Against Retaliation |
You have the right to not be retaliated against by us because you exercised any of your rights under the CCPA/CPRA. This means we cannot, among other things:
|
9. How to Exercise Your Rights
If you would like to exercise any of your rights as described in this Privacy Policy, you can complete the form on our online Privacy Notice. You may also call us at (877) 576-2265, or email us at customerservice@finbeusa.com.
- Please note that you may only make a CCPA/CPRA-related data access or data portability disclosure request twice within a 12-month period.
- If you choose to contact us to exercise any of your rights as described in this Privacy Policy, you will need to provide us with:
- Enough information to identify you (e.g., your full name, address and/or account number)
- Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill), and
- A description of what right you want to exercise and the information to which your request relates
- We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person's behalf.
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Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.
10. Keeping Your Personal Information Secure.
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
11. Changes to This Privacy Notice
We may change this privacy notice from time to time–when we do, we will inform you via our website and/or other means of contact such as email.
12. How to Contact Us
Please contact us by any of the following methods if you have any questions about this privacy policy or the information, we hold about you.
- By U.S. Mail: FinBe USA, 1475 W. Cypress Creek Road, Suite 300, Fort Lauderdale, FL 33309
- By telephone: (877) 576-2265, or
- By email: customerservice@finbeusa.com.